TIR Toolkit

Focusing on “People Issues” with Social Media

Focusing on "People Issues": Why Accessing Social Media Channels is Important for Utilities 

Watch this video to hear Melissa Elliot, President-Elect of the American Water Works Association, talk about the importance of meeting utility customers on social media channels to communicate with them.


Tap into Resilience

A WaterNow Alliance Initiative

Have a project that needs support? Our team of experts is here to help

Ask an expert

Whether you have a project that needs support or are just dipping your toe in, our team of experts is here to help.

Ask an expert