Navigating Legal Pathways to Rate-Funded Customer Assistance Programs

This report by the UNC Environmental Finance Center and a team of national legal and finance specialists is a resource guide to help water and wastewater utilities navigate the complex legal frameworks that govern when and how these utilities can use ratepayer dollars to fund customer assistance programs. Based on these experts' research the guide presents detailed summaries of regulatory policy on the design and funding of CAPs in each of the 50 states, the District of Columbia, and Puerto Rico.

Click below to download the report.